A curated guide with resources to help you find out if your website is working ok and what to do - whether it needs improving a little or a lot.

Comprehensive toolkit for small charity website optimisation. Includes tools, strategies and videos. By Media Trust.

How to be sure that you have written guides that are useful to as many people as possible and test what you create.

Learn how to use colour, navigation and labelling to make your website or digital service more accessible.

Key climate and environmental considerations for planning, designing, managing and procuring digital services.

Sharing your organisation’s story. Best practice for content creation. Calls to action. Using multimedia to bring your message to life. 

Examples of good and bad design on the Catalyst website at 20/03/23. With advice and suggested improvements from content design and user experience design experts.

Examples of good and bad design on a charity website. With advice and suggested improvements from Kat Quatermass, content designer at Neontribe.

Examples of good and bad design on a charity website. With advice and suggested improvements from Shivy Das, product designer at SIDELabs.

How to write readable content, so people who use your charity’s services can get what they need from it.

Get tips on how to design a user-focused homepage. See insights from a survey of 30 charity homepages.

Static advice content helps people understand what they need to do. Learn how to make it useful.

Why you should develop digital services incrementally and test often with users. Avoid big project plans, work in small cyclical stages. Part of agile working.

More examples of good and bad design on a charity website. 2 parts, 9 points, with suggested improvements from content design and UX specialists.

Examples of good and bad design on a charity website. 16 points, 15 minute video walkthrough, full crit video, and more.

What is content design? Making your website easier to use with good content. Examples of good and bad content design.

The difference that user testing makes. Why watching what people do trumps what people say. How to test usability. Examples from charities.

Your website as a supermarket. Key ingredients in your plan. 4 questions to ask yourself. 7 planning steps.

What to do before you start a new website project. Building your own website or getting a specialist to do it. An NVCO guide.

Why charity websites need to be accessible. How to make them accessible. how to deliver it.

Free online workshops, which offer the first step, or ‘hop’, into digital service design and good websites design for charities.

NoCode tools give you superpowers and make it easier and quicker to build and integrate software functions when designing.