Leadership and change
Help with digital strategy, governance and leading digital transformation. For everyone, not only senior managers.
Leading digital change
People, strategy, digital transformation, governance, leadership, ways of working. For anyone leading anything.
Creating and running digital services
How to take existing services online or design new ones.
Understanding what your users need
How to carry out user research and create personas and user need statements. So you can design online services that match people's needs and behaviours.
Digital service design: basics
What digital service design means. How it's different. Why it's the best way to create online services that people need and want to use. Free learn design thinking course.
Digital service design: next steps
Using design tools and techniques. Creating different types of digital services. Creating human connection online. Content design.
Making services safe
Digital safeguarding. Risk assessing online platforms. Safely connecting vulnerable people online.
Making services accessible
Accessibility. Your website. Accessible content. Accessible facilitation. Hybrid events.
Making services inclusive
Digital inclusion. Reducing exclusion. The Digital Champion model. Inclusive online learning.
Working digitally
Advice on day to day digital tools, people and practices.
Managing data and keeping it secure
Finding data. Using data. Data protection. Cyber security.
Working remotely
Choosing remote working tools. Running remote meetings. Using tools. Running hybrid meetings.
Working with digital experts
Choosing the right one. Asking the right questions. Making the most of partnerships.
Working in the open
Benefits for you and others. Weeknotes. Sharing work outside your organisation. Reusing others' work. Copyright. Creative Commons.
Marketing your services online
About digital marketing. Social media marketing. Google Ads. Digital storytelling.
Measuring your impact
Why do it. How to track value and evidence. Measuring attribution. How to build good relationships with measurement activities.
Funding digital work
How to fund if you're a funder. How to get funded if you're a provider.
Charities: find digital funding opportunities
Digital funding opportunities for charities and other nonprofits.
Funders: running digital grantmaking programmes
Digital grantmaking. Digital support programmes. Flexible funding. Open procurement. Catalyst's learning.
Inspiration
Inspiring stories from other charities.
More help
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