How Catalyst began

Incubated by CAST and funded by a group of private and public foundations and with support from government, we focused our efforts on building collaborative networks, improving digital practice, and identifying tools and services to support the sector’s digital capabilities.

Our response to the pandemic

Part of our mission was to break down the barriers preventing charities from adopting digital. With the onset of lockdown, the element of choice was removed almost overnight: charities had no option but to 'go digital' at an accelerated pace. Interactions with colleagues, staff, volunteers and other stakeholders moved almost wholly online. 

In response, we shifted from being an external connector and facilitator to adopt a more hands-on approach providing immediate and urgent support for charities at various stages of their digital journey. At the beginning, this involved gathering evidence on charities’ short-term emergency needs, signposting organisations to existing support resources and identifying gaps. We filled the gaps either by creating new services (such as Dovetail, a directory of agencies working with charities, and fortnightly DigiShift Zoom calls) or supporting others' development (such as Digital Candle, a free digital expert advice service, and Design Hops, a free workshop on digital service design). 

In August 2020 we worked with The National Lottery Community Fund to launch a new £5 million COVID-19 digital response fund.

Through this fund, we awarded 223 grants to a variety of charities, supported by over 60 partners. These projects focused on urgent needs for marginalised communities and vulnerable groups hit hardest by the pandemic. To help as many charities in the sector as possible, we are ensuring that all funded projects will be available for others to reuse, through our Service Recipes platform and library of open working assets. In addition, the fund enabled us to commission the creation of data initiatives (such as the Data Collective), and free design training courses from Beyond, which will help support charities into the future.

So what now?

Catalyst currently exists as an ecology of (somewhat) interconnected support initiatives, networks, community spaces, learning infrastructures and digital commons. Each of these activities is helping transform the sector’s approach to digital, and to supporting communities.  

We are continuing our ongoing digital support efforts, while also taking time to reflect on how we can collectively best serve the needs of civil society. Especially in a context so radically different from when we started.

You can follow our progress on our News page.


Catalyst’s vision is huge and no one organisation can achieve this alone. Anyone acting towards that vision should feel able to act as (not with) Catalyst. But our research with the network showed that’s not always how it feels at the moment; we know there’s a need for more diverse and equitable representation and power distribution across Catalyst, and for partnership and governance models that better reflect our collective ethos.

In 2022, Catalyst's dedicated Producer team will review, renew and transition Catalyst into its next phase. They’ll look to bring coherence and shared understanding to big questions like ‘what and who is Catalyst?’, what kind of field-builder Catalyst should be and how information and value flows through the networks.

This will build on the work and learnings of experimental working groups that have been testing more decentralised forms of organising across Catalyst. These are helping explore key questions around where (and how) we go next.

How can you get involved?

We would love to hear from organisations or individuals keen to help civil society make the best use of digital, data and design.

You can see how to get involved and join our community, and we'll be looking to speak to a number of people and groups in the coming months as part of our review. Let us know if you'd particularly like to contribute to that. We look forward to you becoming a catalyst for change!

Our Catalyst network - what we do

Support & services

Our free services help you make the right decisions and find the right support to make digital happen.

Learn what other non-profits are doing

39+ organisations share 50+ Guides to how they use digital tools to run their services. Visit Shared Digital Guides.