Why good content design is important for your charity
What is content design? Making your website easier to use with good content. Examples of good and bad content design.
How to test your website with your users in 8 steps
The difference that user testing makes. Why watching what people do trumps what people say. How to test usability. Examples from charities.
How to create anti-oppressive content
Part 2/2: 12 tips to help your writing go beyond being inclusive and become anti-oppressive. Ways to keep learning. Resources to dive deeper with.
Want to be more inclusive? You need anti-oppressive content
Should I say ‘disabled person’ or ‘person with disabilities? ‘Person of colour’ or ‘BAME’? And if someone calls themself queer, brown or a crip - and I’m not part of that group - can I use that word too?
Digital trustees: how to work out what type you need
Why a digital trustee. Digital trustee or just project support? Three different types of trustee.
3 ways to create a collaborative culture in a hybrid working world
Three strategic actions to create a collaborative hybrid working culture. Build facilitation skills. Use interactive tools. Centralise internal knowledge.
Trauma-informed design: an introduction for non-profits
Learn about trauma-informed design and how it applies to your service delivery. Read Chayn’s principles. Choose from 7 resources to continue your learning.
How to run a hybrid event
Running events where people attend online and offline. Integrating the experience. In-person and digital facilitators. Making interactions rewarding. Virtual breakouts. Tech rehearsals. Hybrid content.
Copyright and open licensing: a guide
Help to understand copyright, ownership and licensing. How open licences can help you. How to use different types of open licences.