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Why good content design is important for your charity

What is content design? Making your website easier to use with good content. Examples of good and bad content design.

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How to test your website with your users in 8 steps

The difference that user testing makes. Why watching what people do trumps what people say. How to test usability. Examples from charities.

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How to create anti-oppressive content

Part 2/2: 12 tips to help your writing go beyond being inclusive and become anti-oppressive. Ways to keep learning. Resources to dive deeper with.

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Want to be more inclusive? You need anti-oppressive content

Should I say ‘disabled person’ or ‘person with disabilities? ‘Person of colour’ or ‘BAME’? And if someone calls themself queer, brown or a crip - and I’m not part of that group - can I use that word too?

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Digital trustees: how to work out what type you need

Why a digital trustee. Digital trustee or just project support? Three different types of trustee.

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3 ways to create a collaborative culture in a hybrid working world

Three strategic actions to create a collaborative hybrid working culture. Build facilitation skills. Use interactive tools. Centralise internal knowledge.

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Trauma-informed design: an introduction for non-profits

Learn about trauma-informed design and how it applies to your service delivery. Read Chayn’s principles. Choose from 7 resources to continue your learning.

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How to run a hybrid event

Running events where people attend online and offline. Integrating the experience. In-person and digital facilitators. Making interactions rewarding. Virtual breakouts. Tech rehearsals. Hybrid content.

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Copyright and open licensing: a guide

Help to understand copyright, ownership and licensing. How open licences can help you. How to use different types of open licences.