Resource

5 words of wisdom from charities who dove into digital service design in 2021

5 projects look back on what they’ve learnt about designing and implementing digital technology into their services.
Resource

Using SIDELabs used Glideapp to build a public-facing directory

How SIDE Labs used the No-Code tool Glideapps to create a simple Google sheet powered app
Resource

New videos: discovering new digital tools and user research approaches

Development programme grantees share their new tools, ways of working and user research approaches
Resource

How the Children's Society coped with COVID-19

The pandemic has forced charities large and small into new ways of working - including accelerating digital transformation projects already under way. The Children's Society is adapting its work with and for vulnerable young people aged 10-18 to ensure it maintains the best support it possibly can. We talked to director of national operations Nerys Anthony about how the charity has been adapting to the COVID era - and sharing its learning with others.
Resource

How Dingley's Promise used digital to support families during lockdown

Chief executive Catherine McLeod MBE tells us about Dingley's Promise's pandemic response, and how it has changed the way the charity supports families moving forward.
Resource

Service recipes: How Knaresborough Connectors are helping self-isolating residents

Our weekly service recipe looks at how Knaresborough Connectors are bringing self-isolating residents together with other residents to get the right support.
Resource

How Brighton Table Tennis Club has kept players connected during lockdown

Brighton Table Tennis Club had to close for lockdown in March - so how has the club made sure players can all still be involved and keep in touch?
Resource

How Devon Air Ambulance Trust continued digital transformation through the pandemic

Emergency medical charity presses on with digital transformation in the COVID era, adopting new tools to improve efficiency, communication, fundraising and operations in an often-challenging physical environment.
Resource

'You’ve got to have an evidence base' - what stem4 learned from the Tech for Good programme

We hear from stem4, the teenage mental health charity, about their experiences of the Tech for Good programmme
Resource

How the Tech for Good programme accelerated digital change within Bipolar UK

Continuing our 'Tech for Good: stories and learnings from charities' series
Resource

‘You have to change direction if you learn something new’ - What Hestia learned from the Tech for Good programme

Domestic violence charity Hestia talk about their experience of using the Tech for Good programme to develop a tool to help employers tackle domestic violence
Resource

How digital is helping Mind support their network of mental health charities

Reason Digital and Superhighways, two organisations who support charities to harness the power of technology, recently joined forces as Collaborators of Catalyst. The goal of this collaboration was to support national mental health charity, Mind, with a hefty organisational challenge, using digital to do so. Lucy Bushby, the Project Lead from Reason Digital, explains the approach, the outcomes and how two weeks of questions, ideas and speedy testing changed the way Mind is working locally and nationally.
Resource

How three charities used NoCode to run their services

Examples of how to use NoCode to implement digital ideas without writing a line of code.
Resource

How Alexandra Rose Charity use digital to supply food vouchers

With increased demand for vouchers, digital delivery has proved more important than ever to the charity.
Resource

How the Scouts went through ‘digital transformation by pandemic’

The scouts is an outdoor charity which provides services face to face. So when lockdown started, the charity had to change its activities rapidly, and ramp up its digital activities overnight. We look at how it got on.
Resource

How one charity used digital to connect with its community

When COVID-19 struck, BaNES 3SG reacted fast, with a community hub that has provided services to thousands. We look at how it did it.
Resource

How digital is helping Samaritans respond to lockdown

Wellbeing support for NHS workers is among a raft of responses to COVID-19 by the Samaritans charity. Francis Bacon, assistant director of digital services, sets out how digital and mobile are helping the charity deliver during the pandemic.
Resource

How a charity restructure helped Ben become a digital service designer

Ben Sykes never set out to work in charity digital. Like many of us who’ve ended up in digital roles, he used to do something else entirely. Then, when his charity needed to focus more on digital, he was the right person in the right place...
Resource

Zara’s story: from wedding to digital deep-dive

Challenge, energy, insight and kudos: the story of one charity leader’s journey through our four-week digital discovery programme.
Resource

How Sense used video and email automation to tackle loneliness

Find out how Sense used video content and an email marketing automation funnel to take their users on a learning journey.