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Ten tips for people who've just taken on responsibility for leading digital work in their charity. By Pauline Roche, a freelance writer and broadcaster.
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User-centred design is at the heart of a lot of digital philosophy. But users don't exist in isolation, they're embedded in communities and systems. We explore what this means for good design. Holistic design.
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How to focus your approach, understand user and social value and build a strong team.
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A free and downloadable scale based on the principles of good service design. Use it to measure how well your services work for your users.
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Ben Sykes never set out to work in charity digital. Like many of us who’ve ended up in digital roles, he used to do something else entirely. Then, when his charity needed to focus more on digital, he was the right person in the right place...
Funders: running digital grantmaking programmes
Digital grantmaking. Digital support programmes. Flexible funding. Open procurement. Catalyst's learning.
Marketing your services online
About digital marketing. Social media marketing. Google Ads. Digital storytelling.