Funders: 9 ways to help charities get the most out of your digital support programmes
What CAST learned from supporting Comic Relief and Paul Hamlyn Foundation's Tech for Good fund's grantees.
User research: what it is and why it's so important
User research is not the sexiest of activities. And it can feel like putting the brakes on your new idea. But if you want to build a digital service that meets your users’ needs, it’s a must-do.
User interviews: why you must do them
Why user interviews are important for any digital project. How they are not about ‘getting feedback’. What your questions should focus on.
What we didn’t fund and why
Four reasons why 50% of applications didn’t succeed in getting funding - and 11 tips to make sure your next one does.
Design Hops online
Free online workshops, which offer the first step, or ‘hop’, into digital service design and good websites design for charities.
Creating strategies and processes
Strategy, skills, transformation programmes, ways of working. For anyone creating processes for organisational change.
Writing for your users
How to use words and other content to make your services work better for your users and everyone else.