What is user research and why is it vital to your charity?
User research is not the sexiest of activities. And it can feel like putting the brakes on your new idea. But if you want to build a digital service that meets your users’ needs, it’s a must-do.
What we didn’t fund and why
Four reasons why 50% of applications didn’t succeed in getting funding - and 11 tips to make sure your next one does.
How charities can get the most out of digital support programmes - what we learned from supporting Tech for Good grantees
Part of our Tech for Good: stories and learnings from charities series
Top tips on service design
Most assumptions are wrong. It sucks but it's true. This has big implications for how we design services in the sector. But assumptions can be fixed. Here's how...
Design Hops online
Free online workshops, which offer the first step, or ‘hop’, into exploring the role of digital in charitable services.
How the Tech for Good programme accelerated digital change within Bipolar UK
Continuing our 'Tech for Good: stories and learnings from charities' series
User interviews: why you must do them
Why user interviews are important for any digital project. How they are not about ‘getting feedback’. What your questions should focus on.