Learn design thinking. Carry out user research to uncover the needs and contexts of the people you support. Look at what research methods work best and how to use them in fair and ethical ways. Led by Fan Sissoko, Researcher and Designer.

Watch and learn

  • What is "design research"?
  • How to frame research questions and choose appropriate research methods
  • Simple research techniques to help discover the priorities and urgent needs of people you're serving

The video includes a Q&A session at 52 minutes. The principles, mindsets and methods it teaches applies to any moment, not only times of uncertainty.

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This video is part 2 of 'Learn design thinking', a 5 module online course for charities. It was developed by Shift for the Beyond programme in 2020.

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