Design Hops

Course details

This workshop will show you a quick and effective way to redesign your service for digital access. It is:

• Interactive: you will receive exercises to carry out during the workshop. You can pause while you carry these out before moving on to the next one.
• Experiential: you will use real life examples from your services so that by the end you have an improved process and a plan to test a prototype.
• Self-serve: go at your own pace.

Including doing the exercises the course should take you about 10 hours spread over however many days you decide (most folk take 5-10 working days).