Leadership and change
Help with digital strategy, governance and leading digital transformation. For everyone, not only senior managers.
Creating and running digital services
How to take existing services online or design new ones.
Understanding what your users need
How to carry out user research and create personas and user need statements. So you can design online services that match people's needs and behaviours.
Digital service design: basics
What digital service design means. How it's different. Why it's the best way to create online services that people need and want to use. Free learn design thinking course.
Advice on day to day digital tools, people and practices.
Funding digital work
How to fund if you're a funder. How to get funded if you're a provider.
Inspiring stories from other charities.
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