Blog

Service recipes: delivering trauma support safely

Published on
May 27, 2020
in
Updates
Author:
Guy Moorhouse

The latest weekly update from our service recipes team. Including information from trauma relief charity Chayn and details on recent changes we’ve made to the service recipes platform.

How your charity can hire the right digital agency

Published on
May 27, 2020
in
How Tos
Author:
Andy Bell

Why charities struggle to find the right digital agency, and how you can improve your chances.

What is a Tech for Good Project?

Published on
May 27, 2020
in
Perspectives
Author:
Joe Roberson

It can be unclear what a Tech for Good project actually is. Because not only charities run them. Public and private sectors do too. With last week's launch of the Tech for Good fund's new Explore programme we try to define it in a charity context.

Take Five #6: this week’s most useful charity digital content

Published on
May 27, 2020
in
Updates
Author:
Joe Roberson

The most relevant and useful digital content and events produced by the network and beyond. 

How to build online communities for your service users

Published on
May 22, 2020
in
How Tos
Author:
Joe Roberson

Your users have never been seeking meaning, purpose and connection as much as they are now. Here’s some essential tips on bringing them together online.

Service recipes: from helping people get comfortable with tech, to facilitating peer-to-peer support with clients

Published on
May 21, 2020
in
Updates
Author:
Olivia Holbrook

This week, new service recipes from Barnardo's and Weekday Wow Factor.

Questions to ask about cyber-security

Published on
May 20, 2020
in
Perspectives
Author:
Cub Llewelyn-Davies

We look at some of the guidance available to help tackle cyber-security issues.

How digital is helping Mind support their network of mental health charities

Published on
May 20, 2020
in
Perspectives
Author:
Lucy Bushby

Reason Digital and Superhighways, two organisations who support charities to harness the power of technology, recently joined forces as Collaborators of Catalyst. The goal of this collaboration was to support national mental health charity, Mind, with a hefty organisational challenge, using digital to do so. Lucy Bushby, the Project Lead from Reason Digital, explains the approach, the outcomes and how two weeks of questions, ideas and speedy testing changed the way Mind is working locally and nationally.

How the Scouts went through ‘digital transformation by pandemic’

Published on
May 20, 2020
in
Case Studies
Author:
Julian Blake

The scouts is an outdoor charity which provides services face to face. So when lockdown started, the charity had to change its activities rapidly, and ramp up its digital activities overnight. We look at how it got on.

Take Five #5: this week’s most useful charity digital content

Published on
May 20, 2020
in
Updates
Author:
Joe Roberson

The most relevant and useful digital content and events produced by the network and beyond.

Three top tips for applying to the new £230,000 Explore programme

Published on
May 19, 2020
in
How Tos
Author:
Joe Roberson

Three top tips and seven key things to know about the Tech for Good fund's new programme: Explore.

Service recipes: How Knaresborough Connectors are helping self-isolating residents

Published on
May 15, 2020
in
How Tos
Author:
Alessandra Canella

Our weekly service recipe looks at how Knaresborough Connectors are bringing self-isolating residents together with other residents to get the right support.

How one charity used digital to connect with its community

Published on
May 13, 2020
in
Case Studies
Author:
Julian Blake

When COVID-19 struck, BaNES 3SG reacted fast, with a community hub that has provided services to thousands. We look at how it did it.

Take Five #4: this week's most useful charity digital articles

Published on
May 13, 2020
in
Updates
Author:
Joe Roberson

The most relevant and useful digital content and events produced by our network and beyond. Featuring blogs, videos and online events.

How to select the right digital tool for your charity, and feel good about how you chose it

Published on
May 12, 2020
in
How Tos
Author:
Joe Roberson

Introducing Assemble, a new step-by-step process to take the pain out of choosing third party tools and software. For charities and social enterprises who want to make good tech decisions, in the right way.

Service recipes: your weekly inspiration on how other charities deliver services

Published on
May 7, 2020
in
Perspectives
Author:
Alessandra Canella

This week we have five new recipes, contributed by a range of charities, some who have had a strong digital focus for years and others who are just starting out.

How digital is helping Samaritans respond to lockdown

Published on
May 6, 2020
in
Case Studies
Author:
Julian Blake

Wellbeing support for NHS workers is among a raft of responses to COVID-19 by the Samaritans charity. Francis Bacon, assistant director of digital services, sets out how digital and mobile are helping the charity deliver during the pandemic.

What is lockdown really going to cost charities?

Published on
May 6, 2020
in
Perspectives
Author:
David Ainsworth

Initial estimates were that lockdown would cost the sector £3.7bn - but is that really right? We look at the data in more detail.

Take Five #3: this week’s most useful charity digital content

Published on
May 6, 2020
in
Updates
Author:
Joe Roberson

Here’s a quick take on the most relevant and useful content and events produced by our network and beyond over the last six days. Hat tip to SCVO in Scotland for helping make sure we don’t go short during this Bank Holiday week!

Turning the tap back on: creating empathy through online services

Published on
May 6, 2020
in
How Tos
Author:
Joe Roberson

Online services are amazing but they can't provide all the things face-to-face services do. We're losing some of the empathy that comes from the flow of human connection - what we call relational wellbeing.

Service recipes: our new tool to help you learn how other charities deliver services

Published on
April 30, 2020
in
Updates
Author:
Chris Thorpe

An early version of our service recipes platform is now live. The platform collects practical examples of services charities have delivered digitally, which other charities can reuse and learn from. A collaboration of Catalyst with FutureGov, Snook and CAST

How GROWing Links uses social media to get food to those in need

Published on
April 30, 2020
in
Case Studies
Author:
Julian Blake

Charities are adapting to the COVID-19 reality - including in Penzance in west Cornwall, where local food charity GROWing Links has faced a surge in demand for its Street Food Project service, which provides food to vulnerable people in the community.

Take Five #2: this week's most useful digital charities content

Published on
April 30, 2020
in
How Tos
Author:
Joe Roberson

A quick take on the most useful content produced by the Catalyst network and beyond over the last seven days.

How to replace your drop-in service with an online chat

Published on
April 30, 2020
in
How Tos
Author:
Kat Quatermass

What if we said that you could set-up an online version of a face-to-face drop in, right now, using an off-the-shelf digital platform?Well you can, with our seven-step guide to setting up online chat for your beneficiaries.

COVID-19: One in three charities has cancelled services due to lack of digital skills or tech

Published on
April 30, 2020
in
Perspectives
Author:
Zoe Amar

Our survey of charity digital skills has been updated to include information on how COVID-19 has affected the sector. One early finding is that one in three lack the skills or tech to cope.

How to risk assess your preferred third party platform for online service delivery

Published on
April 29, 2020
in
How Tos
Author:
Joe Roberson

Digital safeguarding and security can be confusing. This is a charity guide to making it easier.

Take Five: this week’s most useful digital charities content

Published on
April 28, 2020
in
Updates
Author:
Joe Roberson

This is the first of a new series showcasing the most useful and relevant digital content and opportunities produced by our network over the last seven days.

Ten charities using digital to respond to COVID-19

Published on
April 28, 2020
in
How Tos
Author:
Julian Blake

Since COVID-19 arrived on UK shores, Catalyst has been on the look-out for the innovative ways charities are using digital technology to help meet the major challenges they face.

The phases of products. Some little badges you’ll start seeing soon.

Published on
April 28, 2020
in
Updates
Author:
Chris Thorpe

Why releasing things early, but making it clear to users about what phase a service is in, allows you to get products out quicker and makes them better through use and feedback.

How SafeLives uses tech to tackle domestic abuse during COVID-19

Published on
April 25, 2020
in
How Tos
Author:
Julian Blake

How one charity shifted more services online while experiencing a surge in demand and a drop in income.

Need help with digital? Here are some places to go for free support

Published on
April 25, 2020
in
How Tos
Author:
Joe Roberson

It can be useful to get help when building digital services. Here are some places to begin.

How to think about safeguarding when delivering services online

Published on
April 25, 2020
in
How Tos
Author:
Joe Roberson

We look at how to make sure you're properly examining all of the risks with online services.

Why content design is important for your online engagement

Published on
April 25, 2020
in
How Tos
Author:
Joe Roberson

The words you choose matter when it comes to getting people to use your services. Here's how to make sure you get your language right.

How to get your users involved in shaping your services

Published on
April 24, 2020
in
How Tos
Author:
Joe Roberson

As charities rapidly move services online, we look at how to make sure they meet the needs of their users.

How a charity digitised their one-to-one therapy services in a week

Published on
April 24, 2020
in
Case Studies
Author:
Joe Roberson

When the COVID-19 crisis hit, Young Somerset had to move their children's therapy services online, Here's what they did.

Six tips for moving your training from face-to-face to online

Published on
April 24, 2020
in
How Tos
Author:
Joyce Borgs

We look at how moving training services online can be made to work for your charity.